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FAQ

Frequent questions. (FAQ).

DOMESTIC SHIPPING

How long will it take to receive my order? 

Most in-stock items are shipped within 2-7  business days  after we receive your payment. (Depend on Disponiblities). Refer to the for delivery estimates to your area. We are in Florida. Please keep in mind that these are business days and exclude weekends and holidays. If you are concerned about receiving your order by a certain date, please contact us. We will delivery when We capture the money. Express Order is not when you buy the product, We need to verify the client before Shipping, Please Contact us to avoid Delay. [email protected]

Deluxe Items could take more time. (Handmade, Plus size, Tailoret, etc)


All items are shipped within  business days (Mon-Fri). We will notify you if your item is out of stock and if there will be any delays in shipping. We use FedEx Ground and USPS for domestic shipping and can be calculated from your shopping cart (for Alaska and Hawaii, please call for pricing.) Refer to the map below for estimated FedEx Ground ship times. Express delivery options will be given at checkout as well if you need the delivery of your package expedited. 
Please note...



 



Can I get my order faster?


Alternate expedited shipping methods are provided once items are added to your cart. Days are calculated in business days with day #1 being the day after your item is shipped.

  • For FedEx 2 Day, packages will be delivered by 4:30p.m. (7:30p.m. for residence) on the second business day (third business day for Alaska and Hawaii.)
  • For FedEx Standard Overnight, packages will be delivered by 3:00p.m. to most areas on the next business day (not available to Hawaii.)
  • For FedEx Priority Overnight, packages will be delivered by noon (4:30-5:00p.m. for some rural areas) on the next business day (second business day for Alaska and Hawaii.)

If you are concerned about receiving your order by a certain date, please Contact Us and we can coordinate the best solution.

USPS Express Mail :   Yellow  (1 DAY). After we capture the Money.

                                      Green (2 Days)

                                      Red and Blue 3-4 Days

 

 

 Do you Ship international?
For wedding we dont guaranty disponibilities, the availabilty  is subject to change. If you need more than one shirt for your wedding please call us.
We ship everywhere and we are pleased to provide an enhanced international shopping experience for customers in many countries and territories.

What are  the International Shipping cost ?

Depend  on the Country.
You should  check the Custom Restrictions of your country. Each country has its own rules. 
 
Shipping  Time will be 3-10 days, depending on the availability of the merchandize, and the Shipping method the client Choose.
 
Please contact us by email, if  EXPRESS mails is desired.
 
For others options The client can  contact us by email at [email protected] 
 
 We will send the merchandise when the payment is cleared•  
 
Priority Mail  cost is lower than Express Mail. Each country has its own rules.
 
What payments options do you accept?

Credit or debit card. The payments are in USA dollars.
We don’t accept credit cards from Venezuela.
 
You can pay be phone.  If you have any problem by using the website payment system.
 
We accept Credit and Debit Card (Visa, Master Card, Discover, American Express.
 
How Do I know the shipping Cost?

Once you get the checkout step, the system will ask you about the shipping method you would like to apply, depending on the method, the website payment system will give you the final shipping amount.  Domestic and International shipping are calculated based on a number of factors including the desired shipping speed, the number of items you are purchasing, the weight of the items, and the destination
Domestic. If the order is more than a $100.00 in some orders  the shipping will be free.
 
 Our system send you an email with the  order information. 
 
When am I be billed?
 
Once you place the order, your payment is ready to capture, But we dont get the money untill we do the capture. Some times when we try to capture the transaction expired, in that case you must paid by phone, in order to GC get  the payment.
Our system will created an Invoice to you and that invoice will be send by email.
 
How many days do I need to receive the order?

Business days are Monday-Friday, excluding federal holidays within the United States.
 
Standard orders are processed once credit card authorization and verification have been obtained. Orders shipped via Standard Shipping typically arrive in 3 to 10 business days Depend on Items availabiliites and Shipping method selected. (See Time Zone map) Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands and all other U.S. territories could have longer transit times. International will take 3-15 days, depending on the shipping method applied. International could have longer transit times depending on the shipping method apply.
 
Express Order : Orders are processed once credit card authorization and verification have been obtained. Orders shipped via Express  Shipping typically arrive in 2-3  business days from the date your order was accepted by our system. If the client needs NEXT DAY, Please contact us by email and let us know in advance.
 
Important:
 
Due to the large amount of orders, inventories may not reflect reality, all products on this site have varying availability. We can not guarantee stocks inmediately, If we dont have them in stock we must fabricate it. The manufacture process is 15-25 days. Customers should be patients and they should maintain email contact with [email protected]
The delay is because some of them are Handmade.
 
 INTERNATIONAL RETURNS:
 
We dont Return International Products.
 
International Shipping: 
 
 Shipping  Time will be 5-10 . Depending on the availability, Please contact us by email, when is EXPRESS mail.
 
We will send the merchandise when the payment is cleared•  
 
Ex: 3 shirts Using UPS to spain cost  $  150.00  a pack. We are not responsible of the every country regulation.
 
How Do I track my order?
 
 
We will send to you a tracking Number once the order is shipped, You can track your order in USPS.com or USP.com. We work with  a system that keep you informed about the Shipping & Delivery process.
 
 
How do I know my size ?

The sizes vary depending on the manufacturer, even being from the same brand, there can be different sizes. Here you can see a table with the approximate sizes. The best way to check your size is by contacting [email protected].
 
In every items there is a Yellow rule. The infogram at the end of the page will tell you approximatelly your size. We have size chart for men, women and kids. 

 Where are you located?

We are an ONLINE STORE ONLY.  NOT a phisical Store.
 
 
How Do I take care of the linen Garment?

We always recommend dry-cleaning, particularly on the multi-color embroidered shirts and contrast color shirts, but also on plain shirts. To keep your 100% linen garments looking new, we always recommend dry-cleaning as it will prevent against standard fabric breakdown resulting in loss of luster and shrinkage.
 
What are the guayabera colors are availables.?
 
If you need an embroidery color or a the shirt color to match a specific color you have already chosen for your wedding or event, we strongly recommend  contact us by email. [email protected].
 
 Send us the color Pattern, Pictures, Name and Number of the color. Once you aprove the color, We will start processing your order. That mean that we cover almost all partner of colors.
 
 Keep in mind, the shades can often vary the color tone, depending on the monitor you are viewing it from. Anyway we will follow a  basic reference of color, not for exact accuracy.  If the embroidery color received is not what you expected, our standard "custom order" return/exchange policy will still apply. 
 
 
How do I cancel my order? 

Ready made products can be cancel anytime. Tailoret  & Custom dependending on how far along your order is in production process. 
 

Must be paid in advance and we dont refund, Only exchange. (3 weeks in Advance to manufacture)
 
 
Tailored & Custom Order?
 
Must be paid in advance and we dont refund, Only exchange. (3 weeks in Advance to manufacture)

Custom can sometimes accommodate in 3-4, dependeing on design and colors. Normally it takes 3-4 weeks. 
 
Tailored or Custme Do NOT return allowed.
 
Must be paid in  advance and we dont refund the money.
 
Be specific about measurements, color, style, embroidered, etc.
email to [email protected] with all your information. We are NOT responsible on  sizes clients Choose. We will manufacture what the client request. Be sure about sizes : you should measurement NECK, SLEEVE, CHEST, and SHOULDER to SHOULDER. In the footer you have a picture as a guide.
 
How can I apply a coupon?

At the checkout in the coupon section, If we are promoting a coupon and you can get the discount, please email us: [email protected]
 
 Contact us by email : [email protected]
                                    [email protected]
                                   phone or whattapps (786 273 8019)
 
 

 

Wholesale 
 


We are manufacturer, Allow 3-4  weeks to receive the merchandize.
You should pay y advance. Once we receive the payment we start the process. Shipping Cost and Times will be discussed with the client.

 
What is the Fabric?
 
 Baptism , Deluxe and handmade outfits are selected for their beauty and quality craftmanship, always keeping the comfort of you in mind. We Use Linen. We do not carry department store brands or poorly made items. We hope you will find the style you are looking for and know that you will look lovely on his or her special day.

Infants Sizes 

Sizes WEIGHT HEIGHT CHEST WAIST

CROTCH TO BACK OF NECK

           
3 month 8 - 11 lbs 19"- 21” 19 1/2" 22" 14 3/4"
           
6 month 12 - 16 lbs. 21"- 23" 20 1/2" 23" 15 3/4"
           
12 month 17 - 22 lbs. 23"- 25" 21 1/2" 24" 16 3/4"
           
18 month 23 - 25 lbs. 25”- 27" 22 1/2" 25" 17 3/4"
           
24 month 26 - 30 lbs. 27"- 29" 23 1/2" 26" 18 3/4"
            

Working Days: Mon. - Friday. Working Hours: 9.00AM - 8.00PM
Free shipping On order over $100.00